At Vince Look, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy to ensure your shopping experience is worry-free.
Returns
We accept returns within 30 days from the date you receive your order. If you wish to return an item, please ensure the following:
- The item is unused, in its original condition, and with all original packaging intact.
- The item must not have been worn, washed, or altered in any way.
How to Return
- Contact our customer service team via our Contact Us page or email us at [[email protected]].
- Provide your order number and reason for return.
- Once your return is approved, we will guide you on how to send the item back to us.
Refund Process
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued in the form of cash.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us immediately at [email protected].
